Since 1979, the NYPIRG Straphangers Campaign has been a leading voice for New York City's millions of daily subway and bus riders. The Straphangers Campaign is a project of the New York Public Interest Research Group, Fund (NYPIRG).
The 2016 State of the Subways Report Card was made possible by the effort of many people.
The profiles and MetroCard Ratings were designed by Matt Glomski and Gene Russianoff of the Straphangers Campaign in collaboration with Li Howard, who designed the original profile mastheads. Marty DeBenedictis of NYPIRG consulted on the management of data and provided technical assistance and website support. Matt Glomski analyzed data for the report. Gene Russianoff and Jaqi Cohen, Campaign Coordinator for the Straphangers Campaign, wrote the report.
Jaqi Cohen oversaw production, supervising, editing, graphics, and research support.
Steven Romalewski, former director of NYPIRG's Community Mapping Assistance Project (CMAP), helped develop the profile criteria and refine our approach. We are grateful for the contributions of former Campaign Coordinator Cate Contino Cowit, who supervised the production of many reports during her tenure with the Straphangers Campaign.
Special thanks to former NYPIRG Executive Director Rebecca Weber, NYPIRG Executive Director Blair Horner, and Deputy Directors Farouk Abdallah and Marvin Shelton for their assistance during many phases of the report.
The methodology for the profiles and the MetroCard Ratings were originally developed in close consultation with the University Transportation Research Center (UTRC) at the City College of New York. We are indebted to the analytic skills of Yuko Nakanishi and Robert Paaswell, the director emeritus of UTRC. At the start of our project, we received expert and generous guidance from the late Gary Henderson, who headed past efforts at the MTA Inspector General to improve MTA performance measures.
We thank the following officials at MTA New York City Transit for their assistance over time: Martin Krieger, Jay Krantz, and Dan Zajackowski at the Operations Planning Division; and Lois Tendler, Deborah Hall-Moore, and Carolyn Jackson-Colley at Government and Community Relations.
We want to acknowledge the transit riders who gave us feedback on the original design and contents of the line profiles. Special thanks to our colleagues in the transit riders' advocacy community: Beverly Dolinsky, formerly of the Permanent Citizens Advisory Committee to the MTA (PCAC) and Andrew Albert of the New York City Transit Riders Council; Ira Greenberg of the PCAC and MTA Board of Directors; and Joseph G. Rappaport, former Straphangers Campaign Coordinator.